Shipping & Delivery Policy

Last updated: October 2026

At NesamShop.in, we aim to deliver your orders safely and conveniently across India.

1. Delivery Locations

We aim to ship orders across India, subject to courier service availability at the delivery PIN code provided during checkout.

2. Shipping Charges

Free Shipping: Free shipping is advertised on orders above ₹599.
Orders of ₹599 or below: Shipping charges, if applicable, will be displayed during checkout.
Shipping charges may depend on the delivery location, package weight and courier service availability.

Please check the final shipping charges before placing your order.

3. Order Processing

Orders will be processed after successful order confirmation and payment verification, where applicable.

Processing times may vary depending on product availability, order volume, holidays and other operational factors.

If there is a significant delay or an issue with your order, we will try to contact you using the details provided at checkout.

4. Estimated Delivery Time

Delivery times depend on your delivery location, courier service and other factors.

The estimated delivery period, where available, will be communicated during checkout or through the shipping notification. Delivery dates are estimates and may change due to circumstances beyond our control.

5. Order Tracking

Once your order has been dispatched, tracking information will be provided when available.

You can use the tracking details to follow your shipment. If you need assistance, contact our customer support team.

6. Incorrect Address or Contact Details

Please check your delivery address, PIN code and phone number carefully before placing your order.

Incorrect or incomplete details may cause delays, failed delivery attempts or additional delivery arrangements.

If you notice an error after placing an order, contact us as soon as possible. Changes may not be possible after dispatch.

7. Delayed, Lost or Damaged Shipments

If your order is delayed, appears lost, or arrives damaged, please contact us with your order number and relevant details.

We will coordinate with the courier service where necessary and help you understand the available resolution.

For products that arrive damaged, defective or incorrect, please refer to our Refund and Returns Policy.

8. Delivery Attempts

Courier companies may make delivery attempts according to their own procedures. Please ensure that someone is available to receive the package and that your contact details are correct.

If delivery fails, the courier may arrange another attempt or return the shipment to the sender, depending on its policy.